Frequently Asked Questions
Everything you need to know about the ultimate hands-free running experience.
How do I find the right size FlipBelt for my waist?
To find your perfect fit, measure your waist where you plan to wear the belt. Our belts are designed to sit comfortably on your hips; if you are between sizes, we recommend sizing down for a more secure, bounce-free fit during high-impact activities.
Will my large smartphone fit inside the FlipBelt?
Yes, FlipBelts are designed with high-stretch Micropoly fabric that accommodates the latest large smartphones, including the iPhone Pro Max and Samsung Galaxy Ultra models, along with your keys, cards, and medical supplies.
What is your return and exchange policy?
We offer a 30-day satisfaction guarantee. If your FlipBelt doesn't fit perfectly or meet your expectations, you can return or exchange it in its original condition within 30 days of purchase.
How should I wash and care for my FlipBelt?
Caring for your gear is easy. Machine wash your FlipBelt on a cold, gentle cycle with similar colors and tumble dry on low or hang to air dry. Do not use bleach or fabric softeners as they can damage the moisture-wicking properties.
How long does shipping take for domestic orders?
Standard shipping typically takes 3-5 business days within the continental United States. We also offer expedited shipping options at checkout if you need your gear ready for an upcoming race or event.
Is the FlipBelt waterproof or sweat-proof?
While the fabric is moisture-wicking and quick-drying to handle intense sweat, it is not fully waterproof. For complete protection against heavy rain or excessive perspiration, we recommend placing your electronics in a small plastic bag before inserting them into the belt.